Terms & Conditions

Hotel Golden Place Puri
Effective Date: 1 Jan 2024

1. Introduction

Welcome to Hotel Golden Place Puri (“Hotel,” “we,” “our,” “us”). These Terms & Conditions govern your use of our website, services, and hotel facilities. By making a reservation or staying with us, you agree to comply with these Terms.

2. Booking Policy

  • All reservations are subject to availability.

  • A valid government-issued ID is mandatory at check-in as per Indian regulations.

  • Guests must be at least 18 years old to make a reservation.

  • We reserve the right to refuse or cancel bookings at our discretion, subject to applicable laws.

3. Check-in and Check-out

  • Check-in Time: [Insert Time]

  • Check-out Time: [Insert Time]

Early check-in or late check-out is subject to availability and may incur additional charges.

4. Payment Terms

  • Full or partial payment may be required at the time of booking.

  • We accept payments via cash, credit/debit cards, UPI, or other approved methods.

  • Additional services (room service, damages, etc.) must be settled before check-out.

5. Cancellation & Refund Policy

  • Cancellation terms depend on the rate plan selected at the time of booking.

  • Refunds, if applicable, will be processed through the original payment method within a reasonable timeframe.

  • No-shows may be charged as per booking policy.

(You may attach a separate detailed Cancellation Policy if needed.)

6. Guest Responsibilities

Guests agree to:

  • Provide accurate information during booking.

  • Maintain decorum and respect other guests.

  • Use hotel property responsibly.

  • Compensate for any damage caused to hotel property.

The hotel reserves the right to charge for damages or excessive cleaning if necessary.

7. Prohibited Activities

The following are strictly prohibited:

  • Illegal activities of any kind

  • Smoking in non-smoking areas

  • Possession of prohibited substances

  • Disturbing other guests

  • Bringing hazardous materials onto the premises

Violation may result in immediate termination of stay without refund.

8. Liability Limitation

While we take reasonable steps to ensure guest safety and comfort, Hotel Golden Place Puri shall not be liable for:

  • Loss or theft of personal belongings

  • Injuries or damages resulting from guest negligence

  • Events beyond our reasonable control (force majeure)

Guests are advised to secure valuables appropriately.

9. Force Majeure

We shall not be held responsible for failure to provide services due to circumstances beyond our control, including natural disasters, government restrictions, strikes, or other unforeseen events.

10. Privacy

Personal information collected during booking and stay will be handled in accordance with our Privacy Policy.

11. Website Use

  • Content on our website is for informational purposes only.

  • Unauthorized copying, reproduction, or misuse of website content is prohibited.

  • We do not guarantee uninterrupted or error-free website operation.

12. Amendments

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Odisha.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Hotel Golden Place Puri
Puri, Odisha, India
Phone: [Insert Phone Number]Email: [Insert Email Address]