Privacy Policy

Hotel Golden Place Puri
Effective Date: 1 Jan 2024

1. Introduction

Welcome to Hotel Golden Place Puri (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, website, or use our services.

By booking a stay with us or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Contact details (phone number, email address)

  • Residential address

  • Government-issued ID proof (as required by Indian law)

  • Payment details (credit/debit card information, billing address)

  • Check-in and check-out details

B. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations

  • Verify your identity at check-in

  • Provide customer service and respond to inquiries

  • Process payments securely

  • Send booking confirmations and updates

  • Improve our services and guest experience

  • Comply with legal and regulatory obligations

4. Legal Compliance

As a hospitality provider in India, we may be required to collect and share certain guest details with local authorities in compliance with applicable laws and regulations.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

  • Payment processing providers

  • Online booking platforms (if booking is made through them)

  • Government or law enforcement authorities when legally required

  • Service providers assisting in hotel operations

All third parties are required to protect your information.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

8. Cookies and Website Tracking

If you use our website, we may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Hotel Golden Place Puri
Puri, Odisha, India
Phone:+91-99999999999
Email: info@domain.co.in